The lost art of listening

Hello, my name is Lance, and I have listening problem. This week I attended one of those four-hour workplace training sessions on emotional intelligence. It included an exercise on active listening. I was horrible. The humiliating experience caused me to reexamine a fundamental assumption about myself. Deep down, I believe that I have pretty good … Continue reading The lost art of listening

One year and counting

Today marks the first anniversary of my joining Georgia Tech Research Institute as director of communications. I kept mentioning it to people all week because in some ways, I just couldn’t believe it. A year had flown by, and I have alternatingly felt like I have always worked at GTRI and it is my first … Continue reading One year and counting

Five ways to avoid being trapped in fantasy football conversations

As a chronicler of life in the New South, I am duty-bound to warn you that we have entered a time of year when sports obsession reaches new heights (or depths, depending on your point of view.) You need to be prepared for the threat of any conversation being derailed by talk of someone's fantasy football team. With more … Continue reading Five ways to avoid being trapped in fantasy football conversations

Words mean things

I used to work for a South Carolinian who issued colorful quips and witticisms the way most people speak casual greetings. One of Ben’s favorites was “Words mean things.” This week the Internet has been abuzz with the controversy surrounding the words used by Southern cooking diva Paula Deen. The brouhaha over Paula’s admission in a deposition that … Continue reading Words mean things